Terms of service

Terms & Conditions

Welcome to Utsavya. By accessing, browsing, or purchasing products from our website, you agree to comply with and be bound by the following Terms & Conditions. Please read them carefully before using our website.

Acceptance of Terms

By using this website, you acknowledge that you have read, understood, and agreed to these Terms & Conditions. If you do not agree with any part of these terms, please refrain from using our website and services.

Products and Services

Utsavya strives to display product descriptions, images, colors, sizes, and specifications as accurately as possible. However, actual product colors may vary slightly due to differences in screen settings, lighting conditions, and device displays.

We reserve the right to modify, discontinue, update, or replace any product, pricing, or availability without prior notice.

Pricing and Payments

All prices displayed on the website are in Indian Rupees (INR).
Prices are subject to change without prior notice.
Full payment is required before order processing for prepaid orders.
Cash on Delivery (COD) orders may be subject to additional handling charges, where applicable.

Order Acceptance and Cancellation

Utsavya reserves the right to accept, reject, or cancel any order at its sole discretion for reasons including, but not limited to:

Product unavailability
Pricing or technical errors
Suspected fraudulent or unauthorized transactions
Incomplete or inaccurate customer information

If an order is cancelled after payment has been received, any eligible refund will be processed in accordance with our Refund Policy.

Shipping and Delivery

Orders are processed and shipped as outlined in our Shipping Policy. Delivery timelines are estimates and may vary due to courier delays, weather conditions, public holidays, or other circumstances beyond our control.

Utsavya shall not be held responsible for delays caused by third-party courier or logistics providers.

Exchange & Refund Policy

Exchange and refund requests are governed by our Refund & Exchange Policy. Customers are advised to review the policy before making a purchase.

Intellectual Property

All content available on this website—including text, images, graphics, logos, product photographs, designs, icons, videos, illustrations, and website content—is the exclusive property of Utsavya and is protected under applicable intellectual property and copyright laws.

Unauthorized reproduction, distribution, modification, or commercial use of any content without prior written permission is strictly prohibited.

User Responsibilities

By using our website, you agree to:

Provide accurate and complete information while placing orders.
Maintain the confidentiality of your account credentials.
Use the website only for lawful purposes.
Not engage in fraudulent, harmful, or abusive activities.
Not interfere with the website's security or functionality.
Not copy, reproduce, or exploit any part of the website for commercial purposes without authorization.

Limitation of Liability

To the maximum extent permitted by law, Utsavya shall not be liable for any indirect, incidental, consequential, special, or punitive damages arising from the use of, or inability to use, our website, products, or services.

Our maximum liability, if any, shall be limited to the purchase value of the product concerned.

Privacy

Your use of our website is also governed by our Privacy Policy, which explains how we collect, use, store, and protect your personal information.

Changes to Terms

Utsavya reserves the right to update, modify, or replace these Terms & Conditions at any time without prior notice. Any changes will become effective immediately upon publication on this page. Continued use of the website constitutes acceptance of the revised Terms & Conditions.

Governing Law

These Terms & Conditions shall be governed by and interpreted in accordance with the laws of India. Any disputes arising from the use of this website shall be subject to the exclusive jurisdiction of the competent courts in India.

Contact Us

If you have any questions regarding these Terms & Conditions, please contact us:

Utsavya

Email: your-email@example.com

Phone: +91 XXXXXXXXXX

By accessing our website and purchasing our products, you acknowledge that you have read, understood, and agreed to these Terms & Conditions.