Privacy Policy

At Utsavya, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and safeguard the information you share while using our website and services.

By accessing or using our website, you agree to the terms outlined in this Privacy Policy.

Information We Collect

When you visit our website, create an account, place an order, subscribe to our newsletters, or contact us, we may collect the following information:

Full Name
Email Address
Phone Number
Billing and Shipping Address
Payment Information (processed securely through trusted payment gateways)
Order History and Purchase Details
Information shared through customer support or inquiries

We may also collect certain non-personal information such as your browser type, device information, IP address, operating system, and website usage data to improve our services and enhance your shopping experience.

How We Use Your Information

The information we collect is used to:

Process and deliver your orders
Provide customer support and respond to your queries
Send order confirmations, shipping updates, and important notifications
Improve our website, products, and overall customer experience
Personalize product recommendations and promotional offers
Prevent fraudulent transactions and maintain website security
Comply with applicable legal and regulatory obligations

Information Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, misuse, alteration, disclosure, or destruction. While we strive to use commercially accepted security practices, no method of electronic transmission or internet storage is completely secure.

Sharing of Information

Utsavya does not sell, rent, or trade your personal information to third parties.

Your information may only be shared with trusted service providers, including:

Secure Payment Gateway Providers
Shipping and Logistics Partners
Website Hosting and Technology Service Providers
Marketing and Communication Service Providers (where applicable)

These partners receive only the information necessary to perform their services and are required to protect the confidentiality of your data.

Cookies and Tracking Technologies

Our website uses cookies and similar technologies to improve functionality, remember your preferences, analyze website traffic, and enhance your shopping experience.

You may disable cookies through your browser settings; however, doing so may affect certain features and functionality of the website.

Third-Party Links

Our website may contain links to third-party websites for your convenience. Utsavya is not responsible for the privacy practices, content, or policies of these external websites. We encourage you to review their respective privacy policies before sharing any personal information.

Your Rights

Subject to applicable laws, you have the right to:

Access your personal information
Request corrections to inaccurate information
Request deletion of your personal data
Withdraw consent for marketing communications

To exercise any of these rights, please contact us using the details provided below.

Policy Updates

Utsavya reserves the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page, and continued use of our website after such updates constitutes your acceptance of the revised Privacy Policy.

Contact Us

If you have any questions regarding this Privacy Policy or how your information is handled, please contact us:

Utsavya

Email: your-email@example.com

Phone: +91 XXXXXXXXXX